Welcome to JLFC, your dedicated helpdesk for assisting travelers in finding lost items across Japan.
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Our Services
Our Services
One-stop handling of police, hotels, railways, airports, and other facilities on your behalf
Investigation costs only 10 USD — no additional charges unless your item is found
Designed for international visitors facing complex local procedures
41%
Recovery rate
10 USD
Per 1 investigation
3k+
Processed inquiry
We can help you if,
You know where you misplaced the item (e.g., at shops or hotels), but you are unable to contact them directly.
You have a few possible locations in mind but need assistance checking them.
You contacted shops or hotels, but they declined to ship overseas.
You reported the lost item to a police station in Japan and would like to check whether it has been found.
How it works
Important Notice
Important Notice
This website is not affiliated with the government. We are an independent service provider dedicated to assisting international visitors in recovering lost belongings during their stay in Japan. While users may directly contact the relevant facilities or organizations on their own, our service acts as an optional support to simplify the recovery process by centralizing communication, overcoming language barriers, and ensuring smoother follow-up.
We charge a 10 USD investigation fee per inquiry, and no additional fees apply unless an item is successfully located. When recovery is approved, a service fee and shipping-related costs will apply, and further details can be found in the pricing section of this website.
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